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What is Non Verbal Communication, Forms of Non Verbal Communications

Digital Age Service Management

Nonverbal communication is the process of sending and receiving messages without using words. It can include body language, gestures, facial expressions, and eye contact.

Nonverbal communication is important because it can be used to communicate feelings, thoughts, and intentions. It can also be used to reinforce or change the meaning of verbal messages.

Nonverbal communication can be helpful in many situations, such as when you want to show support or encouragement, when you want to show interest or understanding, or when you want to convey a message without saying anything.

There are also times when nonverbal communication can be more effective than verbal communication. For example, if you are in a meeting and you want to convey that you are not interested in what is being discussed, you might cross your arms or roll your eyes.

Nonverbal communication is not always easy to interpret, so it is important to be aware of the different ways that it can be used and the possible meanings of different nonverbal cues.

Different forms of non verbal communication

There are many different forms of nonverbal communication. Here are some of the most common:

Body language: This includes things like posture, gestures, and facial expressions. It can be used to communicate a range of emotions, from happiness and interest to anger and fear.

Eye contact: Making eye contact is a way of showing interest, attention, and even dominance. It can also be used to convey a range of emotions, from love and affection to anger and hatred.

Facial expressions: The human face is very expressive, and can convey a wide range of emotions, from happiness and sadness to anger and fear.

Touch: Touch can be used to communicate a range of emotions, from love and affection to anger and violence. It can also be used to convey a range of messages, from comfort and support to warning and threat.

Proximity: How close or far someone stands from you can communicate a lot. For example, standing close to someone may show interest or intimacy, while standing far away may show disinterest or dislike.

There are many other forms of nonverbal communication, such as dress, scent, and even the way you walk or move. All of these can be used to communicate a range of emotions and messages.

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Program Structure :

  • Duration –2 Months
  • Delivery Periodicity –Three Session in a Week
  • Session Duration –60 minutes
  • Delivery Type –Online / On Campus Instructor Led Classes
  • Batch Size –15 - 25

Shweta Pandey

A Commerce Gold medallist and a Management Professional by education, Shweta is a proficient Behavioural Skills Trainer.

Shweta carries over decades experience of in a mix of corporates and academics, out of which, over the period of the last 12 years, she has trained several Gen Z and millennials to empower them in the area of soft skills, behavioural skills Public Speaking etc..She also carries Teaching Experience from reputed academic institutions like St Francis, Manipal School etc and many more…

She has been associated with new age education technology companies as well as an Instructor and Guide for various Virtual Communication Interventions…She also carries certifications in Public Speaking and Business English Communication (BEC) certified trainer…

Shweta is an active member of the Lucknow Management Association, where she actively contributes to the management activities emanating from women’s empowerment.

Neeraj pandey

As a Leader, Neeraj, has over 21 years of experience in Marketing, Business Development, and Sales and related functions of Business Growth.

Academically, in addition to being a Science Grad, he is a Management Alumnus of NMIMS Mumbai and has completed a Leadership Management Course from IIM Ahmedabad.

Neeraj has held various Leadership positions in companies like HCL Group, ICICI Group, HDFC Group, Godrej Group. His recent assignment has been with All India Management Association as a Deputy Director - CMD

He, now, helps his clients scale their sales, revenues and customer growth through different actionable plans. He believes everyone can transform into their best version - through purpose, motivation, and process. He has experienced such changes through consistent atomic actions in himself and his clients.

Neeraj is also a Certified NLP Specialist, Practitioner and Consultant.

Neeraj coaches clients who wish to achieve the big dream and take committed actions. Most of his clients want to transition from a role, career, or industry. Some want to kickstart a hustle, be self-employed, or turn entrepreneurs.

Neeraj is a certified Executive Coach and Intelligent Leadership Coach, he endeavours to help more professionals experience coaching and change.

He also consults and supports SMEs to accelerate marketing, business development, and sales outcome.

Neeraj is a certified trainer in B2B complex sales and helps sales executives uncover value for their clients, master compelling conversations, and achieve measurable improvement in sales performance. He specializes in sales prospecting, consultative selling, account management, sales productivity, and sales coaching.

He is actively associated as a prominent member of Lucknow Management Association, and several MSME and Start up’s Forums.

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